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Working Hard by Going Soft

Working Hard by Going Soft

Posted on 12 November 2020 in Business | Gabriel Chua

The Status Quo

It has always been said that people ought to work hard to achieve their goals. However, have we ever stopped to ask ourselves how we should be working hard? Develop your expertise, learn more about your product, be knowledgeable about your service. But Is that all there really is?

soft skills

The Real Deal

The world is so much more complex nowadays. Being learned about your field is no longer sufficient. To be a cut above the rest, there are a certain set of core competencies required. These would be the acquisition of soft skills. But before going into what Soft Skills are, let us first touch on what they are not.

Hard skills are skills and abilities obtained through formal education and training programs which are more often than not, easy to measure. These include proficiency in a foreign language, programming knowledge, typing speed, so on and so forth. While these types of skill have their benefits, they are no longer adequate to sustain growth in a highly heterogeneous society.

Soft skills involve the development of interpersonal relationships.

Indeed, in a highly globalised world where each individual is unique, there is a need for Human Resources to encourage employees to develop stronger relationships with one another to help organisations reach their goals and targets more efficiently.

Emphasising on flexibility, soft skills enable people to develop a deeper and more meaningful relationship with the people around them thus establishing a culture whereby greater understanding is promoted. As a result, people will be empowered to work in tandem to achieve a common target.

The Scene in Singapore

Having even the most well-versed of employees in hard skills does not guarantee success. In 2019 [1] , Grant Torrens, the regional director at Hays Singapore, a recruitment agency, advised employers to consider applicants possessing soft skills as such individuals are able to supplement even the most experienced and knowledgeable of employees. Evidently, soft skills have a large part to play when it comes to stimulating business and growth. It is no wonder why it has been said that both employability and career success is dependent on being adept at soft skills [2] .

Soft, Hard…...Firm?

So which set of skills can claim superiority? The truth is, neither. Both sets of skills are equally important as one without the other is cannot ensure long-term success. Since hard skills are still commonly favoured, businesses must advocate programs and courses to impart soft skills to employees so that ultimately, the workplace would be a pleasant, cohesive, and effective one.

While mulling over how to improve your workplace, why not try out QuickHR’s top of the line HRMS? With multi-faceted features and modules, rest assured that even the most tedious of HR processes will be made easy.

Hard skills

Again dear readers, we have come to the end of another blog. Once more, we hope that you’ve enjoyed a good read. And remember, Think Now, Think Far, Think QuickHR.

* Get in touch with us at to find out more about our state-of-the-art HRMS solution!


Ng.RJ. (2019, April 5). Singapore employers favour hard skills over soft skills: poll. The Business Times.

Heng.P (2016, July 4). Hard - and soft - skills needed for job and career success. The Straits Times.