Enterprise Grade Security

Security & Data Protection

Enterprise-grade security, independently audited compliance, and transparent data protection practices designed for HR teams and trusted by IT leaders.

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Certifications & Standards

Independently verified security and compliance certifications demonstrating
our commitment to protecting your data.

ISO 27001:2022 Certified

International standard for information security management systems, ensuring systematic protection of sensitive data.

Technical Implementation

• AES-256 encryption for data at rest
• TLS 1.2+ transport security for data in transit
• Multi-factor authentication (MFA) for administrative access
• Continuous vulnerability scanning and patching
• Annual CREST-certified penetration testing
• RTO: 4 hours | RPO: 1 hour
• SIEM monitoring with real-time alerting
• Segmented network architecture with microsegmentation
• Password Hashing: Argon2id + Peppering (Industry Leading Standard)

MTCS SS 584:2020 Level 2 Certified

Singapore Multi-Tier Cloud Security standard demonstrating robust cloud service security controls.

Technical Implementation

• Segregated AWS architecture with dedicated VPCs
• Security baselines aligned with QHR UHS 3.3 & AHS 1.1
• Firewall and network segmentation enforced at all layers
• 99.5% uptime SLA with active-active configuration
• RTO < 4 hours | RPO < 1 hour
• Daily encrypted backups with 45-day retention
• Automated backup verification and restoration testing

SS 714:2025 (DPTM) Certified

Singapore Data Protection Trustmark certification for comprehensive data lifecycle management and privacy controls.

Technical Implementation

• Integrated Data Protection Management System (DPMS)
• Data Protection Impact Assessments (DPIAs) for new features
• Automated data retention policies and secure disposal
• International cross-border transfer safeguards
• Annual internal and external compliance audits
• Privacy by design embedded in development lifecycle

PDPA Compliance Certified

Full compliance with Singapore Personal Data Protection Act ensuring lawful processing and protection of personal data.

Technical Implementation

• Structured access logging and continuous monitoring
• Granular role-based access control (RBAC)
• Data access and consent management workflows
• Incident notification procedures < 24 hours
• Immutable audit logs with 12-month retention
• Regular access reviews for privileged roles

Four Pillars of Digital Trust

Our comprehensive approach to securing your HR data and maintaining
continuous compliance.

Security

Highest Level of Data Protection

• TLS 1.2+ encryption in transit
• AES-256 encryption at rest
• RBAC & MFA for access control
• CREST-certified pentesting & vulnerability scans

Compliance

Verified by Independent Auditors

• ISO 27001:2022 audited annually
• SS 584:2020 Level 2 certified
• SS 714:2025 aligned data lifecycle
• PDPA compliance maintained continuously

Privacy

Data Protection by Design

• PDPA-aligned data handling procedures
• Least-privilege data access principles
• Regular access reviews for privileged roles
• Privacy impact assessments for all features

Confidence

Reliability & Business Continuity

• 99.5% uptime SLA guarantee
• Active-active hardened cloud infrastructure
• 45-day encrypted backup retention
• Tested disaster recovery procedures

Transparency & Documentation

Full visibility into our subprocessors, data flows, and security architecture for
auditors and compliance teams.

Subprocessor List

View all third-party service providers and their data processing roles.

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Data Flow Diagram

Understand how data moves through our systems and protection mechanisms.

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Security Architecture Overview

Detailed infrastructure and security controls documentation.

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Subprocessor List

Third-Party Subprocessors

QuickHR maintains strict vendor management processes to ensure all subprocessors meet our security and compliance standards.

Amazon Web Services (AWS) - Singapore Region

• Purpose: Cloud infrastructure and hosting services
• Primary Production Data Location: Singapore (ap-southeast-1)
• Certifications: ISO 27001, SOC 2, PCI DSS
• Safeguards: Aligned with PDPA & ISO 27001 requirements; primary production data residency in Singapore, subject to exceptional disaster recovery, business continuity, legal, security, or compliance requirements.

Note: All subprocessors undergo regular security assessments and are bound by Data Processing Agreements (DPAs) that ensure compliance with applicable data protection regulations including PDPA and GDPR.

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Data Flow Diagram

Data Flow Architecture

Understanding how your data moves through QuickHR's secure infrastructure.

Data Processing Flow

• 1User Input
  Data entered via web application with TLS 1.2+ encryption
• 2Load Balancer & WAF
  Traffic filtered through Web Application Firewall with DDoS protection
• 3Application Layer
  Authentication, authorization, and business logic processing
• 4Database Storage
  Encrypted storage (AES-256) in private subnets with no public internet access
• 5Backup & DR
  Real-time replication to secondary availability zones with encrypted backups

Data Protection: All data in transit uses TLS 1.2+ encryption. All data at rest uses AES-256 encryption. Encryption keys are managed through AWS KMS with automatic rotation.

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Security Architecture Overview

Security Architecture Overview

Multi-layered security architecture designed for enterprise-grade protection.

Perimeter Security

• WAF (Web Application Firewall) with custom rule sets
• DDoS protection at network and application layers
• TLS 1.2+ encrypted traffic with load balancing

Network Architecture

• Private subnets with no public internet access
• Network segmentation and microsegmentation
• VPC isolation with dedicated security groups

Application Security

• Multi-factor authentication (MFA) for administrative access
• Role-based access control (RBAC) with least privilege
• Argon2id password hashing with peppering

Data Protection

• AES-256 encryption for all data at rest
• Encrypted backups with 45-day retention
• Database encryption with AWS KMS key management

Disaster Recovery

• Real-time replication to secondary availability zones
• Active-active configuration for high availability
• RTO: 4 hours | RPO: 1 hour

QuickHR’s live production hosting and ordinary Customer Personal Data processing are conducted in Singapore. Overseas AWS regions may be used only where necessary for disaster recovery, business continuity, severe cloud-region outage, security incident response, legal compliance, or other exceptional operational necessity, and only under appropriate safeguards.

Monitoring & Detection

• SIEM monitoring with real-time alerting
• Continuous vulnerability scanning
• Annual CREST-certified penetration testing